Terms of service

TeenieThreads&Co. Terms of Service

Last Updated: September 2026

Welcome to TeenieThreads&Co. (“TT&C,” “we,” “us,” or “our”). These Terms of Service govern your use of the TeenieThreads&Co. website and your purchase of products through our online store.

By accessing our website or placing an order, you agree to these Terms of Service.

1. Our Products

TeenieThreads&Co. offers family and children's apparel, accessories, curated collections, and related products.

Many of our products are made to order. Product colors, placement, sizing, and appearance may vary slightly from images shown on our website due to differences in screens, materials, printing processes, and manufacturing.

We make reasonable efforts to display product information and images accurately, but we do not guarantee that colors displayed on your device will exactly match the physical product.

2. Product Availability

Products are subject to availability.

We reserve the right to modify, discontinue, or limit the quantity of any product at any time without prior notice.

If a product becomes unavailable after you place an order, we will contact you regarding available options.

3. Pricing

All prices displayed on our website are in U.S. dollars unless otherwise stated.

We reserve the right to change product prices at any time. A price change will not affect an order that has already been successfully placed and confirmed.

Applicable taxes, shipping charges, and other applicable fees will be displayed during checkout.

4. Orders

When you place an order, you are submitting a request to purchase the selected products.

An order confirmation does not necessarily guarantee that the order can be fulfilled. We reserve the right to cancel or refuse an order when necessary, including in cases involving product availability, pricing errors, suspected fraud, or other circumstances that prevent fulfillment.

If we cancel an order after payment has been collected, the applicable amount will be refunded to the original payment method.

5. Payment

Payment must be successfully processed before an order enters production.

We use third-party payment processors to process transactions. TeenieThreads&Co. does not directly store complete payment card information.

6. Made-to-Order Products

Because many TeenieThreads&Co. products are produced after an order is placed, production may begin shortly after checkout.

Once an order has entered production, cancellation may no longer be possible.

Please review your order carefully, including product, size, color, quantity, shipping information, and any personalization, before completing your purchase.

7. Returns, Exchanges, and Replacements

Our products are made to order, so we generally do not accept returns or exchanges for:

  • Change of mind

  • Incorrect size selection

  • Incorrect color selection

  • Incorrect quantity ordered

  • Buyer’s remorse

If you receive an item that is defective, damaged, or different from what you ordered, please contact us within 7 days of delivery.

Additional requirements and procedures are provided in our Return & Replacement Policy.

8. Shipping

Orders are produced and shipped through third-party fulfillment partners.

Estimated production and shipping times are provided as estimates and are not guaranteed delivery dates.

Once an order has been transferred to the shipping carrier, delays caused by the carrier, weather, natural disasters, or other circumstances outside our control may occur.

Customers are responsible for providing an accurate shipping address at checkout.

If an order is returned because an incorrect or incomplete shipping address was provided, additional shipping charges may apply.

9. Intellectual Property

All original TeenieThreads&Co. branding, logos, graphics, designs, written content, photographs, illustrations, product concepts, and other original materials displayed on our website are owned by or licensed to TeenieThreads&Co. and are protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, sell, or commercially use TeenieThreads&Co. intellectual property without written permission.

This includes our brand name, logo, mascot, original artwork, designs, and other proprietary brand materials.

10. User-Submitted Content

If you submit photographs, reviews, comments, feedback, or other content to TeenieThreads&Co., you represent that you have the right to provide that content.

By submitting content, you grant TeenieThreads&Co. permission to use it for purposes related to operating, promoting, or improving the business, subject to applicable law.

We reserve the right to remove content that is unlawful, abusive, misleading, offensive, or otherwise inappropriate.

11. Website Use

You agree not to use our website:

  • For unlawful purposes

  • To commit fraud

  • To interfere with the operation or security of the website

  • To attempt unauthorized access to accounts or systems

  • To copy or misuse our intellectual property

  • To submit false or misleading information

We reserve the right to restrict or terminate access to the website when necessary.

12. Third-Party Services

Our store may use third-party services for payment processing, website functionality, product fulfillment, shipping, analytics, marketing, and other business operations.

Third-party services may have their own terms and privacy policies. TeenieThreads&Co. is not responsible for the independent policies or practices of third-party providers.

13. Errors and Corrections

We make reasonable efforts to keep product descriptions, prices, images, and other website information accurate.

However, errors may occasionally occur.

We reserve the right to correct errors, inaccuracies, or omissions and to cancel affected orders when necessary.

14. Limitation of Liability

To the extent permitted by applicable law, TeenieThreads&Co. will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or purchase of our products.

Nothing in these Terms is intended to exclude or limit rights or protections that cannot legally be excluded or limited under applicable law.

15. Changes to These Terms

We may update these Terms of Service from time to time.

Updated Terms will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

16. Governing Law

These Terms are governed by the laws applicable to TeenieThreads&Co. and its business operations, without regard to conflict-of-law principles, except where applicable law provides otherwise.

17. Contact

Questions regarding these Terms of Service may be directed to TeenieThreads&Co. through the contact information provided on our website.